Privacy Policy

• Visit our website at dastifybh.com (the "Site"), and
• Provide consent to receive SMS text messages from us using Zoom Phone or Zoom Contact Center for communication, support, notifications, reminders, or other messaging services.

By using the Site, opting into SMS communications, or otherwise providing personal information, you agree to the terms of this Privacy Policy. DastifyBH provides behavioral health billing and revenue cycle management services exclusively for behavioral health providers in the United States, including therapy practices, psychiatry groups, ABA providers, substance use disorder programs, IOP and PHP facilities, telehealth behavioral health practices, and multi-provider group practices.

Personal Data: Name, email address, phone number (including mobile number you provide for SMS), practice name, practice type, and other identifiers you share when contacting us or requesting our services.

Automatically Collected Data: IP address, device and browser information, cookies, usage data. Protected Health Information (PHI): In the course of providing behavioral health billing services, DastifyBH may access PHI as defined under HIPAA. PHI is not collected through the Site. Access to PHI occurs only within the scope of a signed service agreement and Business Associate Agreement with a behavioral health practice. Why: To provide services, support your use of our Site, manage accounts, communicate with you, deliver the Free 90-Day Behavioral Health Billing Audit, and support SMS messaging services you opt into.

By providing your mobile number and opting in (for example, submitting a form or texting a keyword), you expressly consent to receive SMS and MMS text messages from DastifyBH for the purposes you selected, such as account notifications, service updates, support messages, or reminders. Consent is not a condition of purchase.

You understand and agree that:

Consent is Specific: Your consent applies only to the use case and messaging type you agreed to receive and only from DastifyBH.

Consent Records: We may retain records of your consent for compliance purposes and may be required to provide them upon request by Zoom or carriers.

Message Rates: Message and data rates may apply according to your mobile carrier’s terms.

• Provide, personalize, and improve our behavioral health billing services
• Deliver the Free 90-Day Behavioral Health Billing Audit
• Manage and deliver SMS communications you consented to receive
• Respond to your inquiries and support needs
• Communicate updates, reminders, or service notifications
• Comply with legal and regulatory requirements

Information is used in accordance with applicable laws, including HIPAA, the U.S. Telephone Consumer Protection Act, CTIA guidelines, and where applicable, 42 CFR Part 2 for substance use disorder related information.

• We will not share your SMS opt-in data or consent status with any third party for purposes unrelated to delivering the specific messaging services you agreed to receive.
• We may share your personal data, including SMS consent information, with third parties who help us provide messaging services, including Zoom, carriers, and authorized vendors assisting with SMS delivery.
• This approach aligns with Zoom's requirement that consent cannot be bought, sold, or exchanged, and that SMS program consent must be specific and verifiable.

Regarding Protected Health Information:

PHI is handled strictly in accordance with the signed Business Associate Agreement between DastifyBH and each client, and all applicable HIPAA requirements. PHI is never shared for marketing or promotional purposes.

For behavioral health practices providing substance use disorder treatment, DastifyBH acknowledges the additional protections that may apply under 42 CFR Part 2 and adjusts internal handling accordingly where applicable.

• Replying STOP to any message to unsubscribe.
• Replying HELP to receive assistance or contact information.

We honor all reasonable opt-out requests promptly.

• Access and receive a copy of your personal data
• Correct or update your personal information
• Request deletion of your personal data
• Object to processing, where applicable, under applicable laws

To exercise these rights, please contact us at info@dastifybh.com or call 866-602-7044.

• For fulfilling the purposes outlined above
• To comply with legal and regulatory requirements
• To support audit and compliance related to SMS messaging programs
• To meet the record retention requirements outlined in signed service agreements and Business Associate Agreements

We employ reasonable security measures to protect personal data, including role-based access controls, secure communication channels for PHI, internal handling policies, and regular team training on HIPAA responsibilities. However, no system is completely secure.

• Valid opt-in consent
• Ability to opt out
• Clear sender identification
• Prohibitions on certain restricted content
• Retention of consent records

You are responsible for obtaining and documenting consent per Zoom’s and carrier requirements.